A
Anónimo
My account was restricted. I filled in the required personal details and received an email saying my verification was complete. But my account is still restricted. I sent an email to support as advised. Their response was to provide the source of the funds invested mainly from 3-4 years ago (seems like a joke). I can't get in touch with a real agent via chat, only a bot with useless attempts to solve my problem. I have to be honest that, support team reviewed provided documents faster than most of the AML teams. After 2-3 days my money was unrestricted and I have access to them. Thank you for fast and adequate reaction.